Rice with delight if it is onigiri🍙
Everyone was looking for, and it can only be obtained here, from the former Shiozawa town in the special A area(最高級ランクコシヒカリ)をお届けします。

よくある質問

Q&A

Q1 Is the payment method only by bank transfer?
Yu-pack cash on delivery and direct debit are also possible.

Q2 How long does it take to receive my order?
In the case of transfer, it will take a little time to confirm payment, so 4~7 days will be the guideline for shipping.

Q3 How to cook rice deliciously.
Cook deliciously in a rice cooker
1 Measure the rice thoroughly in the lightweight cup attached to the rice cooker.

2 When washing rice, add plenty of water for the first time, mix lightly several times, wash quickly, and immediately discard the water. Fill the rice with enough water to soak it, and push the rice back with the belly of your hand several times. The rule of thumb is 2~3 times. After that, put it in a colander and drain the water.

3 After washing the rice, transfer the rice from the colander to the inner pot and add a little more water than the amount of water to be cooked.
After filling the kettle with water, it takes 30 minutes in summer. In winter, leave it for about 1~2 hours to absorb water.
It is a method for cooking rice deliciously
If you do it in this step, it will cook deliciously.

*Recommended cooking 2,3If you grind the rice and cook it in 3 go, you can cook it quite deliciously even if you cook the water quickly with 4 go. (If you like one eye, if it's a three-way, cook it quickly with water up to the three-way.)

Q3 How do I save it?
Normally, rice is stored at room temperature and stored in a cool (well-ventilated place) as much as possible.

At home, we recommend that you replace the whole bag with a plastic bottle and store it in the refrigerator vegetable compartment.

In recent years, the temperature and humidity have become hot and humid in the summer (July ~ September is about the moon), so refrigeration can be stored without degrading the quality of the rice.

*Because rice is also a perishable food.

Q4 When does the sale of new rice start?
2022Pre-orders will start on August 23 this year.

Pre-order sales period, August 23rd ~ September 30th (you can buy at a great price)

It is a very popular product, so please make a reservation as soon as possible.

The shipping time of new products will be in the order of reservation.

10Regular sale from the 1st of the month

Q5 Do you sell brown rice?
It is. When ordering, please specify brown rice in the message field.

Q6 Do you sell them as gifts?
Noshi(Free of charge), gift bags are also available.

The noshi is A4 size and is attached to the rice bag as it is.
The bag will be a white handbag.

Please contact us about quantity, shipping, etc.

Q7 How long can I store it?
Since no preservatives are used, please consume it as soon as possible.
It is best to eat it in about one month after it arrives.

Because we take time and effort to work carefully.

Q8 Can I purchase directly?
I can.
In the case of direct purchase, it takes about 1 hour to polish the rice, so if you make a reservation in advance, you can purchase it without waiting.

Plans to start operating the company's own app from late September 2022
Start of store visit point

If you buy directly, you will get 1 extra weight, and if you buy 5 kg, you will get 5.5 kg, which is a good deal.


Q9 Can I use a credit card?
I can.

Q10 新米When can I make a reservation?
It will be held from August 22, 2022. We will make an announcement.
 
After the new rice arrives, the shipment will be very crowded, so we recommend that you credit or transfer in advance. As soon as we can confirm that the payment is completed, we will carry out the shipping procedure in the order of application.

It will be crowded just before the reservation ends, so we recommend ordering early.

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